TiziGo for Windows — Privacy policy
Last updated: 2026-09-02
This policy explains how VelikSoft Limited processes information when you use TiziGo for Windows, its account services and Paddle checkout.
1. Information processed
We may process your account email and user identifier; subscription status and transaction references; device, operating-system and application-version information; selected region, connection timestamps, IP address and technical diagnostics needed to provide, secure and support the service. VelikSoft does not receive full payment-card details from Paddle.
2. Purposes
Information is used to authenticate accounts, enforce the three-device limit, synchronise subscriptions, provide VPN profiles and regions, prevent abuse, diagnose failures, support customers and comply with accounting and legal duties.
3. VPN traffic
Network traffic is transmitted through the selected VPN infrastructure to provide the requested connection. VelikSoft does not sell browsing data or use VPN traffic content for advertising. Operational and security data may be processed only as needed to run and protect the service.
4. Providers and international processing
Necessary information may be handled by hosting and network providers, Paddle for direct payments, email delivery services and professional advisers under appropriate contractual and security safeguards. Processing may occur in countries different from your own.
5. Retention and security
Account, subscription and legally required transaction records are retained for the service relationship and applicable statutory periods. Short-lived operational data and diagnostics are retained only as reasonably necessary. We use access controls and technical safeguards, but no online service can guarantee absolute security.
6. Your choices and rights
You may request access, correction or deletion of eligible personal data and object to or restrict certain processing where applicable. Cancelling a subscription does not automatically delete legally required payment records. Contact support to exercise your rights.
7. Updates
We may update this policy when the Windows application, payment flow or legal requirements change. The current version is published on this page.